I build systemsthat executeat scale.
Delivery architecture, AI strategy, and business acquisition. I build the operating models, governance, and people structures that keep organisations executing - not just when I'm in the room, but long after I've left it.
Building Tomorrow
YEARS
INDUSTRIES
VENTURES
TEAMS LED
I design and own the delivery systems that turn strategy into execution - from technical governance through to boardroom reporting.
Over 8 years across aviation, cryptocurrency, government, and insurance, I've built operating models that sustain velocity under real pressure: zero misses on federal deadlines worth billions, 36.29% conversion uplift through digital redesign, 22-person international teams delivering platform migrations that turned hours into seconds, and incident response frameworks that cut resolution times by 30%.
I don't just lead delivery. I architect the capability, governance, and people structures so organisations execute at scale - regardless of who's in the room or what the market's doing.
Outside enterprise, I'm actively acquiring and operating businesses through Lumina Ventures, building delivery intelligence software through Lunar8 Ops, and helping companies integrate AI into their operations to drive measurable outcomes.
How I Operate
- →Architect, don't just manage: I build the operating model (governance, capability frameworks, release discipline) so execution sustains itself.
- →Measure what matters: Conversion rates, MTTR, delivery velocity, cost reduction. Outcomes over activity.
- →Deliver under pressure: Federal deadlines, hypergrowth, enterprise migrations. Commitments are non-negotiable.
- →Build for independence: The system works without me in the room. That's how you know it's real.
Operating Models
Governance, capability, and delivery structures designed from scratch and proven at enterprise scale
AI-Amplified Execution
AI strategy, developer tooling rollouts, and agentic automations that collapse time-to-delivery
Business Acquisition
Applying 8+ years of enterprise rigour to acquiring and operating essential services businesses
What I'm Building
Three ventures outside the day job. Business acquisition, delivery intelligence software, and property development in South East Queensland.
Lumina Ventures
Acquiring Essential Services in SEQ
The Problem
Great trades businesses get undervalued at sale because owners don't know where value is leaking - and buyers exploit it.
The Solution
We're acquiring one essential services business in South East Queensland to own and operate long-term. We also run a limited number of Pre-Exit AI Audits that show sellers exactly what increases their sale price and what reduces buyer risk.
The Impact
Not private equity. Not flipping. Enterprise experience across Virgin, RACQ, Swyftx, and Government applied to trades businesses without stripping the character out.
Agentic AI Marcus
Your AI Delivery Lead, Always On
The Problem
Most businesses can't hire a seasoned delivery leader, and the ones that can wait months to find one. Meanwhile execution stalls - vendors run late, incidents pile up, and the operating model never quite settles.
The Solution
An agentic AI built on eight years of operator-grade thinking - running governance reviews, vendor evaluations, incident triage, and delivery design inside your workflows. The Marcus playbook, embedded in your operations and available the moment you need it.
The Impact
The same discipline that delivered zero-miss federal programs and 22-person enterprise platform migrations - productised, deployable, and built to operate without me in the room.
Lunar8 Property Group
Strategic Property Development
The Problem
Most people wait until value is obvious and then wonder why they missed the window. The returns are in spotting it early.
The Solution
Buy, develop, and hold. Our first property at $505,000 led to a demolish-subdivide-rebuild that produced two rooming houses now valued at $1.4M each.
The Impact
Real numbers, not projections. Strategic property development across South East Queensland with a long-term hold approach.
AI that actually delivers.
Most AI consultants sell excitement. I deliver outcomes you can measure. If it doesn't save time, cut costs, or grow revenue, it's not worth doing.
Increase Revenue
Find the opportunities your team is too busy to spot. AI-driven pricing, lead scoring, and sales acceleration that actually moves the number.
Reduce Costs
Automate the repetitive work that's eating your team's time. I'll show you exactly where the waste is and what to cut first.
Boost Productivity
Give your team AI tools that handle the mundane stuff so they can focus on work that actually matters. Not another tool they won't use.
Better Decisions
Turn your data into something you can act on. Not a 40-page report nobody reads - clear answers to the questions that matter.
What I offer
- 01AI Strategy & Roadmap Development
- 02Process Automation & Workflow Optimisation
- 03Custom AI Solution Implementation
- 04Data Analytics & Business Intelligence
- 05AI Tool Selection & Integration
- 06Team Training & Change Management
Book a 30-minute call.
No pitch, just a straight conversation.
- 30 minutesLong enough to be useful
- Direct lineMe, not a junior
- FreeNo invoice, no obligation
Talk to Marcus
before you book a call.
Ask anything. The AI is trained on every blog post, role, and framework Marcus has published - delivery architecture, AI strategy, acquisitions, the lot. It will tell you what he'd actually do.
Try asking
- →How do you design an operating model from scratch?
- →What's your AI strategy for an SMB with no in-house engineers?
- →How do you evaluate an essential-services business before acquiring it?
- →How do you facilitate a delivery workshop thats actually value focused??
- →How do you cut MTTR by 30%?
Latest writing.
The Barista I Barely Know Told Me I Was Aging Fast - That's When I Knew I'd Lost Control
When someone you see twice a week but never really talk to stops you to say you're aging rapidly, you've crossed a line you can't ignore anymore.
I Built an AI That Thinks Like Me. Here's the Gap I Had to Architect For
Most AI assistants regurgitate content. This one reasons through problems the way I do. The four-node pipeline that makes intelligent mimicry possible.
Track record of delivery.
8+ years building delivery systems across aviation, cryptocurrency, government, and insurance - from federal programs worth billions to enterprise platform migrations to hypergrowth incident response.
Digital Delivery Lead · RACQ
Architected and own the Digital Domain's operating model post-restructure - spanning delivery execution, product management, design, procurement, AI strategy, and resource orchestration across 30+ personnel. Built the governance structure, capability framework, and release discipline from scratch; the domain now sustains velocity across five parallel functions independent of any individual.
Impact
Spearheaded AI developer tooling rollout, led Jira transformation for portfolio-level visibility, and own dual-track release governance including CAB approvals and executive reporting.
Senior Agile Delivery Lead · Virgin Australia
Led end-to-end delivery across Digital and Data Platform domains. Directed a 22-person international team through a 9-month platform migration to modern cloud-hosted architecture - unlocking data accessibility and AI readiness. Built delivery maturity across 14 cross-functional project groups with full ownership of team structuring, financial forecasting, and executive reporting.
Impact - Drove A/B testing capability rollout contributing to measurable sales uplift, led homepage and flight search rebuilds, and modernised legacy data systems to eliminate multi-hour processing lag.
Senior Agile Coach · Swyftx
Redesigned delivery frameworks and incident response capability during hypergrowth. Authored runbooks, defined SLAs, implemented automated alerting, and built structured escalation pathways with clear ownership models. Coached executive, product, and engineering teams through rapid market shifts and regulatory pressure.
Impact - Introduced A/B testing, DORA metrics, and evidence-based conversion funnel optimisation across product and engineering. Significantly reduced incident response times through structured escalation and ownership models.
Enterprise Agile Coach · Elabor8
Led a 2-person transformation engagement on-site, restructuring ways of working across 17+ teams spanning Technology, Finance, Legal, Property Services, and Field Operations. Partnered with C-level leadership to translate company OKRs into squad-level roadmaps and directed the migration to Azure DevOps for portfolio-level visibility.
Impact - Achieved ~82% objective completion across 17 squad-level roadmaps by creating clear line-of-sight between strategic goals and team-level execution.
Senior Scrum Master · Australian Taxation Office
Operated at three simultaneous levels: sprint execution, program-level release coordination across multiple teams, and portfolio-level capability building. Led Agile delivery of high-stakes federal stimulus programs during COVID-19 - adapting plans near-daily in response to evolving policy while maintaining unmovable government deadlines where the cost of failure was measured in billions.
Impact - Zero deadline misses on critical federal programs. Built lasting organisational capability through team charters, maturity assessments, and Scrum Master chapters.
Education
Bachelor of Information Technology
Major in Information Systems
Griffith University
Industries
Areas of specialisation.
Deep expertise across delivery, digital transformation, data platforms, and AI integration.
- 01
Delivery Architecture
Designing operating models, governance structures, and capability frameworks that sustain execution at scale. 30+ person domains, multi-team programs, built from scratch.
- 02
Agile Transformation
Enterprise-wide agile uplift spanning 17+ teams, OKR alignment, DORA metrics, and portfolio-level visibility. From SAFe programs to startup hypergrowth.
- 03
AI Strategy & Enablement
AI developer tooling rollouts, agentic automation design, and strategic AI integration that collapses time-to-delivery and drives measurable business outcomes.
- 04
AI Automations
Building intelligent automation workflows with n8n and agentic systems that eliminate repetitive tasks, accelerate processes, and free teams for high-value work.
- 05
Stakeholder & Executive Alignment
Financial forecasting, executive reporting, CAB governance, and boardroom-ready communication. Bridging the gap between what the team is building and what the board needs to hear.
- 06
Data Platform Modernisation
Leading large-scale platform migrations, cloud-hosted data architecture, and analytics enablement. Turning multi-hour batch processes into real-time access.
Let's connect.
Whether it's AI integration, a venture opportunity, or just a straight conversation - reach out. I'm always happy to talk.
Send a message
Drop me a message and I'll get back to you, usually within 24 hours.